MyThailand

Terms of Use

Last updated: 26 September 2026

Please read these terms before using MyThailand. By using the app, you agree to them.

1. What MyThailand is

MyThailand is an independent, unofficial tool. It is not affiliated with, endorsed by, or connected to the Royal Thai Government, the Immigration Bureau, or any Thai embassy or consulate. It does not file anything on your behalf: it does not submit your TDAC arrival card, your TM30 notification, or any 90-day report. Where the app links to a government filing system such as THIM, that link takes you to the government's own app or site to file it yourself.

Nothing in the app is legal advice. It is provided for convenience only. For anything that matters to your legal status in Thailand, always verify with Thai Immigration or a licensed visa professional. This mirrors the disclaimer you accept when you first open the app.

2. Your passport stamp or receipt is what counts

MyThailand estimates dates (such as your 90-day report due date or your permitted-stay deadline) from the information you enter. The date stamped in your passport by an immigration officer, or the date printed on your 90-day report receipt, is always the authoritative one. If anything the app shows disagrees with your stamp or receipt, follow the stamp or receipt, not the app, and let us know using the in-app error report so we can look into it.

3. Accuracy of the rules

We try to keep the immigration rules in the app correct and current. Each rule shown in the app carries a source and the date it was last checked, for example "Rule source: Thai Immigration Bureau" followed by the date that rule was checked. A rule marked as unverified, or corroborated only by secondary sources, is labelled as such rather than presented as certain.

Immigration rules change, and individual immigration offices sometimes apply them differently in practice. We do not guarantee that any rule, date, document list, or piece of guidance in the app is complete, current, or correct for your situation. You are responsible for confirming anything that matters with Thai Immigration or a licensed visa professional before you rely on it.

4. Limitation of liability

To the fullest extent permitted by law, MyThailand and Louis Ross are not liable for any fine, overstay penalty, visa refusal, missed deadline, or other loss or damage arising from your use of, or reliance on, the app.

Except as set out below, our total liability to you for any claim arising from your use of the app is limited to the amount you paid us for the app in the 12 months before the claim arose, or £100 if you have not paid us anything.

Nothing in these terms excludes or limits liability for:

  • death or personal injury caused by our negligence;
  • fraud or fraudulent misrepresentation; or
  • any other liability that cannot be excluded or limited under the law of England and Wales.

5. Affiliate links and commissions

MyThailand includes links to third-party services, currently Wise, SafetyWing, Airalo, and disclosed visa agencies. If you sign up through one of these links, we may earn a commission at no extra cost to you. This does not change the price you pay, and it does not affect the accuracy or independence of the visa rules and deadlines shown elsewhere in the app. Affiliate links are always shown separately from the rules themselves, never mixed into them.

6. No warranty

The app is provided "as is", without warranty of any kind, to the fullest extent permitted by law.

7. Changes to these terms

We may update these terms from time to time. The date at the top will show when they last changed. Continuing to use the app after an update means you accept the new terms.

8. Governing law

These terms are governed by the laws of England and Wales. Any dispute arising from these terms or your use of the app is subject to the non-exclusive jurisdiction of the courts of England and Wales. If you are a consumer living elsewhere in the United Kingdom, you keep the right to bring proceedings in the courts of the part of the UK where you live.

9. Contact us

Questions about these terms can be sent to support@mythailand.app.